65000 Privacy Policy — Your Data Protection
User privacy is a priority at 65000. This policy clearly explains how we collect, use, store, and protect your personal information when you use our platform.
Effective: 2026 · Current version
What Information Do We Collect?
When you register and use the 65000 platform, we collect several categories of information for the purposes set out in this policy. All data collection is carried out transparently and only for legitimate purposes.
Categories of Information Collected
- Account Information: Full name, date of birth, email address, phone number, and encrypted password collected at registration.
- Identity Verification Information: Identity documents such as a national ID or passport, required for account verification and withdrawal processing.
- Payment Information: Transaction details in MYR (RM), bank account holder name, and deposit and withdrawal records. We do not store bank card numbers directly — this data is processed through a secure payment provider.
- Device & Browser Information: IP address, browser type, operating system, screen size, and session data for security and user experience optimisation purposes.
- Usage Data: Activity records within the platform — including games played, betting history, access times, and usage patterns — are collected for security purposes and service improvement.
What Is This Information Used For?
All information collected by 65000 is used solely for legitimate purposes related to the operation of the platform. We do not sell or rent your personal information to any third party for marketing purposes.
- Processing account registration and verifying user identity.
- Processing deposit and withdrawal transactions in MYR (RM).
- Providing customer support and responding to submitted enquiries.
- Detecting and preventing fraudulent activity or unauthorised account access.
- Sending important notifications related to your account, security, and promotions you have agreed to receive.
- Fulfilling legal compliance obligations and applicable regulations in Malaysia.
Cookies & Tracking — How Does It Work?
The 65000 platform uses cookies and similar tracking technologies to enhance the user experience and maintain session security. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
- Session Cookies
- Required to maintain your login session and ensure security while using the platform. These cookies are automatically deleted when you close your browser.
- Preference Cookies
- Saving your language settings and display preferences so you don't need to reconfigure them on every visit.
- Analytics Cookies
- Helping us understand how users interact with the platform so we can make ongoing improvements. Data collected is aggregated and does not directly identify individuals.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality and experience of the 65000 platform.
How Is Your Data Stored and Protected?
65000 takes its data protection responsibilities seriously. All user personal information is stored on servers secured to strict industry security standards.
- All data transmitted between your device and 65000's servers is encrypted using SSL/TLS protocols.
- Passwords are stored in hashed format and cannot be read in their original form by any party, including our own staff.
- Access to users' personal data is restricted to authorised personnel only, on a need-to-know basis.
- Security monitoring systems run continuously to detect any intrusion attempts or unauthorised access.
- Your data is retained for as long as your account remains active, or as long as necessary to fulfil our legal obligations. Upon account closure, data will be deleted or anonymised in accordance with our data retention policy.
Sharing With Third Parties
65000 does not sell users' personal information. We only share necessary data with legitimate payment processors to facilitate MYR transactions, technical service providers who help operate the platform, and authorities where required by Malaysian law. All such third parties are bound by strict confidentiality agreements.
Your Rights as a User and How to Contact Us
As a user of the 65000 platform, you have the following rights regarding your personal information. We are committed to making it easy for you to exercise these rights.
You have the right to request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or out of date, you may request a correction through your account or by contacting customer support.
You may request the deletion of your account and personal data, subject to data retention obligations required by law.
You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
Policy Changes and How to Contact Us
65000 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to users via email or a prominent notice on the platform. The effective date at the top of this document will be updated accordingly.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the 65000 team by email at [email protected] or via live chat within the platform after logging in. You may also refer to FAQ page us for further information.
Further Questions About Your Privacy?
The 65000 team is here to help. Reach us via live chat, or visit our FAQ page for more information about the platform and our policies.